Everything you need to run a successful dealership, all in one powerful platform.
Complete 360° customer view with full history, preferences, communication logs, vehicle information, and service records all in one centralized location.
Capture leads from multiple sources, qualify effectively, and route intelligently. Automated workflows ensure no lead falls through the cracks.
Visual sales board with drag-and-drop functionality. Track deals from initial contact through closing with stage-based workflow management.
Never miss a follow-up with automated reminders and task management. Set recurring tasks and keep your team on track.
Real-time dashboards and custom reports give you insights into sales performance, team productivity, and dealership metrics.
Create, schedule, and track email campaigns with templates and automation. Calendar-driven auto-email schedules save time.
Access your CRM anywhere, anytime. Fully responsive design works perfectly on tablets and smartphones for on-the-go access.
Stay informed with intelligent notifications for lease returns, service reminders, important milestones, and customer interactions.
Seamlessly integrate with CDK, Reynolds, Dealertrack, JDE, and other major DMS systems for unified operations.
Track vehicle inventory with detailed information, pricing, availability, and automated updates from your DMS system.
Flexible role-based access control ensures users only see and access what they need. Secure user management with MFA support.
Complete audit trail of all system activities. Track changes, logins, and important events for compliance and security.
Track team performance with sales leaderboards. Motivate your team with visible performance metrics and achievements.
Manage appointments and customer queues effectively. Ensure fair distribution of leads and optimize customer flow.
Track walkouts and lost deals. Capture reasons, follow-up opportunities, and recovery strategies to improve conversion rates.
Track lease and finance portfolios. Monitor maturity dates, renewals, and customer retention opportunities.
Log all customer interactions – calls, emails, meetings, and notes. Complete communication history in one place.
Instant team messaging with real-time updates, typing indicators, read receipts, and emoji support. Stay connected with your team effortlessly.
Built-in video and audio calling powered by WebRTC. Connect face-to-face with team members instantly without leaving the CRM.
Search across all conversations to find any message instantly. Advanced search with highlighting helps you locate information quickly.
Set personalized availability statuses like "In a meeting" or "On vacation" to keep your team informed about your availability.
Share documents, images, and files directly in conversations. Preview attachments inline for seamless collaboration.
Enterprise-grade security with encrypted data, secure authentication, role-based access, and full audit trails.
Experience how DealerSimplicity CRM can transform your dealership operations
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