Frequently Asked Questions

Common questions and answers about DealerSimplicity CRM

What is DealerSimplicity CRM?

DealerSimplicity CRM is a comprehensive customer relationship management system designed specifically for automotive dealerships. It helps you manage leads, customers, sales, and operations all in one place.

How long does implementation take?

Most dealerships are up and running within 3-5 days. The exact timeline depends on your dealership size, DMS integration needs, and customization requirements.

Do you integrate with my DMS?

Yes, DealerSimplicity integrates with major DMS systems including CDK, Reynolds, Dealertrack, JDE, and others. We can work with most DMS systems through our integration framework.

How much training is required?

DealerSimplicity is designed for ease of use. Most users can learn the system in hours, not weeks. We offer training programs for teams that want additional support, but it's not required.

Is my data secure?

Absolutely. We use enterprise-grade security measures including encrypted data storage, secure authentication, regular security audits, and compliance with industry standards.

Can I access it from mobile devices?

Yes, DealerSimplicity CRM is fully responsive and works on tablets and smartphones. The mobile interface is optimized for on-the-go access.

What kind of support do you provide?

We offer 24/7 technical support via email and phone support during business hours. Our support team understands dealership operations and can help with both technical and operational questions.

Can I customize the system for my dealership?

Yes, DealerSimplicity is highly customizable. We can configure the system to match your dealership's specific processes, workflows, and requirements.

How do I get started?

Simply contact us to schedule a demo. We'll show you how DealerSimplicity can help your dealership, answer your questions, and provide a customized quote.

Still Have Questions?

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